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Frequently Asked Questions (FAQs)
Frequently Asked
Questions (FAQs)
Can I Order A Sample?
Yes, we understand that you may want to check the quality of stitching or sublimation & feel the quality of the fabric. It generally takes us one week to manufacture an article and three to four days to get it delivered to you.
What Is The Turnaround Time For Custom Team Or Club Order?
Our Standard turnaround time is two weeks for 100 to 1000 pieces, excluding shipping time. We may need three weeks for some articles, like American football uniforms, baseball uniforms, and ice hockey uniforms.
What Is The Minimum Order Quantity (MOQ) Per Article?
The minimum Order Quantity is 100 per article or set.
Where Can We Ship To?
We can ship anywhere worldwide, including the USA, Canada, UK, Europe & Australia.
What Payment Methods Do You Accept?
Our preferred payment method is a wire transfer to our bank account. However, we accept payments through Western Union, MoneyGram, Xoom, and other hassle-free payment services.
Do I Need To Make Designs First To Place Order For A Team Or Specific Orders?
Not Essential because our Art team is always on standby to make any custom team or club orders. (No Charges)
Can You Match The Existing Color Of Design Or Garment I Have?
We always try our best to match the exact colors, but sometimes, there might be a slight difference in the shade which will be hardly noticeable.
Do You Only Produce CMYK Result Or RGB Also?
We usually print CMYK. We also accept RGB colors, which may increase the price of each unit.
Does It Cost More To Add Player Name & Numbers On The Jersey?
No, for sublimation, we don’t charge extra for the player name, number, or logo sponsors.
What Format Do I Need To Provide For My Logo/Graphics?
Accepted formats are PDF, EPS, AI, and CDR.
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